Account activation

Below you will find information on accounts, broken down by type of user.

Each student or PhD student has an official mailbox n.surname​@campus.unimib.it (e.g. m.rossi34​@campus.unimib.it).

The email can be accessed from the webmail.campus.unimib.it address using the username and password of the Online Secretariats services as credentials.
With the same username and password, you can access all the services connected to the University authentication system.

The mailbox is based on the Google Gmail service, which allows access to many other services of the G Suite for Education.

Account activation @campus

The @campus.unimib.it account is activated automatically for students with a valid and active enrollment and, in any case, after enrolment.

No additional registrations or other steps are required.

Activation requires a few days: the procedure, depending on the course in which you enroll (degree, doctoral, master), begins after online enrollment is completed or after payment of the first installment. A small delay is to be considered normal.

Warning

For tests or other competition procedures, it is necessary to register with the Online Secretariats and it is not possible to activate accounts upon request.

Structured and contractualized personal account

The structured staff includes:

  • First and second level teachers
  • Researchers (both temporary and permanent)
  • Contract teachers
  • Research Fellows
  • Technical-administrative staff (both temporary and permanent)

The account for contracted personnel is activated automatically upon taking up service. No other steps are required.

The duration of the account is equal to the duration of the contract. To allow access to some applications such as Ugov for tax reasons, an 18-month extension of validity of the account and e-mail is envisaged for all contracted parties.
For retiring faculty and researchers, the account, e-mail address and access to bibliographic resources are guaranteed for 20 years.

Account for collaborators (unstructured/contracted people)

People who in various capacities collaborate with the University without contracts (unstructured) and who are not already assigned a structured account can obtain a special account for unstructured personnel.

Collaborators without a contract or external collaborators are reported by the department managers who forward the request to activate an account on the University ticketing system, indicating:

  • Placement structure of the person
  • Duration (from 6 months to 2 years)
  • External email address where the collaborator receives the account activation request

For specific and proven needs, these accounts can be configured for multimedia classroom registrations, LibaaS access, etc.

If you have received the account activation link but the time has expired, forward the email to [email protected] asking for time renewal.
An answer will be given only for this specific case.

The service or structure account is an impersonal account, of the type [email protected], to be used as a tool for sharing emails in work groups.

The property account has limited features, including:

  • The mailbox
  • The ability to access some limited restricted areas

With the structure account it is not possible to access the University Wi-Fi.

To request a structure account, open a report with your personal credentials.
Before activating the account, the operator submits the request for approval by the facility manager.

ATTENTION: The organizer (the person requesting the guest credentials and acting on behalf of the University) will be responsible for the correct identification of the persons to whom the credentials are assigned. It must also inform the guests that they will be responsible, with the use of the assigned account, for the content of the materials produced and disseminated, and for the actions exercised through the GARR network and network services (section "Regulations for Access and Use of the Network Information Technology and Telematics - Acceptable Use Policy - AUP").

Please note that guests who already have valid credentials for the Eduroam network can use them to access the Wi-Fi network without the need for a guest account.

Single requests: occasional guests

Occasional guests can access the Wi-Fi network and the Bicocca Computer Laboratories with temporary credentials valid for up to 10 days.

Structured staff (as organizers) can request the creation of temporary guest accounts for occasional guests who DO NOT have an @unimib or @campus account, and who need access to the Wi-Fi network or to the Computer Lab resources Bicocca.

Structured personnel can generate credentials for a single guest by selecting the "Create credentials for guest" function from the services available in their personal profile. The following data is required:

  • First name
  • Last name
  • Private Email (guest user email required for password assignment and recovery)
  • Duration (5 to 10 days)

The procedure for creating credentials will automatically send the generated username and password to the email address indicated in the form (Private Email field).

Requests for groups of people: accounts for guests of events and conferences

In the event of events in which the use of the University Wi-Fi network or the resources of the Bicocca IT laboratories is envisaged, it is possible to request the creation of temporary guest accounts for people who DO NOT have an @unimib or @campus account.

For events organized in the University congress halls with the support of the Event Support Services Sector, if use of the University Wi-Fi network is envisaged, the request for guest accounts will be managed by the Events Support Services Sector. In this case, the organizer of the event must provide the Event Support Services Department with a spreadsheet (excel .xls file) with the list of participants to be enabled. The columns (name, surname, email) must be present in the file; the generated credentials will then be forwarded directly to the users' email boxes indicated in the file. For further information on booking spaces and events, please refer to the dedicated section of the University service desk.

For events organized in departmental rooms without the support of the Event Support Services Sector, if use of the University Wi-Fi network is envisaged, the event organizer can submit an account request via the University service desk host for groups of people. A spreadsheet (excel .xls file) with the list of participants to be enabled must be attached to the request. The columns (name, surname, email) must be present in the file; the generated credentials will then be forwarded directly to the users' email boxes indicated in the file.

It is advisable to exclude users with valid credentials from organizations that are members of the Eduroam federation from the list of participants. For more information visit the Eduroam page.

As a precaution and depending on the size of the event, some additional generic credentials will be automatically generated and communicated to the organizer to remedy last-minute requests. In case of use of these additional generic credentials during the event, the organizer will have to associate the credentials to the user who requests them, and will have to record the credential-user associations in a document that must be kept for 180 days from the date of end of the event.

GENERAL NOTES

Guest accounts DO NOT have an associated mailbox, they CAN NOT be used to install campus software, and they have access to a limited number of services. At the end of the validity period of the credentials, guest accounts cannot be renewed, new temporary guest accounts may be requested if necessary.

Each guest user can verify the validity of the credentials received by accessing the URL indicated in the email with which the credentials are delivered. During the period of validity of the credentials, each guest can use the aforementioned URL to access their profile and change their account password, or to access the password recovery procedure in case of loss.

During events in case of credential malfunction the technical unit, if provided, or the event secretariat will immediately alert the reference technician, who in turn will request assistance from the appropriate offices.

ATTENTION: Any errors in the email addresses indicated in the request will result in the non-delivery of credentials.

ATTENTION: Credentials will not be issued on the day of the event.

ATTENTION: The organizer (the person requesting the guest credentials and acting on behalf of the University) will be responsible for the correct identification of the persons to whom the credentials are assigned. It must also inform the guests that they will be responsible, with the use of the assigned account, for the content of the materials produced and disseminated, and for the actions exercised through the GARR network and network services (section "Regulations for Access and Use of the Network Information Technology and Telematics - Acceptable Use Policy - AUP").

Account for e-Learning courses and seminars of external students

The organizing teacher can request the creation of temporary accounts for external students (guests), for the attendance of courses/seminars on the e-Learning platform.

The procedure allows a guest account request for the e-Learning platform to be submitted via the University service desk. In the request form it is necessary to select the item "richiesta utenze @ospiti.unimib.it" in the "Platform" field, and attach a spreadsheet (excel .xls file) with the list of participants to be enabled. The columns (name, surname, email) must be present in the file; the credentials will then be forwarded directly to the users' email boxes indicated in the file.

ATTENTION: The guest accounts for the e-Learning platform are enabled to use the University Wi-Fi network, therefore it is not necessary to submit further requests for the use of the Wi-Fi network.

GENERAL NOTES

Guest accounts DO NOT have an associated mailbox, they CAN NOT be used to install campus software, and they have access to a limited number of services. At the end of the validity period of the credentials, guest accounts cannot be renewed, new temporary guest accounts may be requested if necessary.

Each guest user can verify the validity of the credentials received by accessing the URL indicated in the email with which the credentials are delivered. During the period of validity of the credentials, each guest can use the aforementioned URL to access their profile and change their account password, or to access the password recovery procedure in case of loss.

ATTENTION: Any errors in the email addresses indicated in the file attached to the request will result in the non-delivery of credentials.

ATTENTION: Credentials will not be issued on the day of the event.

In this section it is possible to self-generate an account to access the university ticketing system in the presence of the following conditions:

  • people outside the context of the University and without any @unimib or @campus account
  • to make reports
  • to ask for a solution to a problem

Go to the registration form

by Sistemi informativi, last updated on 31/01/2023