Emergency Procedures

List of documents available in Italian:

• University – Emergency and Evacuation Plan 
• Emergency Management at the University – Form 108 
• List of Emergency Contact Numbers  
• Emergency Response Steps – Emergency Management 
• Emergency Phase Log – Form 8.2.2  
• Emergency Management Flow – Form 8.2.3  

Each campus has an emergency response team composed of trained personnel ready to intervene if necessary.

• List of Fire Safety Officers
• List of First Aid Officers
• List of AED (Defibrillator) Responde

• Stay calm
• Stop your activity and be ready to follow instructions from the emergency team, teacher, or supervisor
• Leave the room in an orderly manner, using the emergency routes to reach a safe area
• If there is smoke or fire, cover your mouth and nose with a damp cloth
• If there is extreme heat, protect your head with damp clothing (avoid synthetic fabrics)
• If you must go through a closed door, carefully check the top of the door for heat. If it's hot, find another route or open the door cautiously while crouching behind it to avoid a potential fire burst

• Drop down and protect yourself – ideally under a desk or table
• Cover the back of your head with your hands, tuck your head between your knees and remain crouched until the shaking stops
• Stay away from windows, mirrors, and heavy objects that may fall
• Take cover under sturdy furniture or structural elements (e.g., door frames in load-bearing walls, beams, corners of main walls)
• Do not go outside during the tremor – falling debris (tiles, chimneys, gutters, balconies) could be dangerous
• Do not use the stairs, as they are often the most fragile part of a building
• Avoid using lifts, which may become stuck or lose power
• Do not use open flames, as gas leaks may occur

After the shaking:

• Check if others need help – call out to them by name
• Do not light matches or candles, even in the dark
• Open windows and doors
• Exit calmly, avoiding overhead hazards and following escape routes
• Do not waste time retrieving personal belongings
• Do not use lifts
• Help anyone in difficulty
• Once outside, go to the designated assembly points (indicated by signage), wait for rescue services, report any risks or missing persons
• Never re-enter the building until it has been declared safe by the relevant authorities

• Move from lower floors to upper levels without using lifts
• Do not walk through flooded areas unless you know the depth and layout (e.g., presence of manholes or pits)
• Do not leave the building if the area is entirely flooded – the current may be dangerous
• Wait patiently for rescue, clearly signalling your location
• If possible, use floating objects (e.g., sealed plastic containers, wooden boards, polystyrene)
• Stay away from areas with electrical equipment, especially if flooded

• At the first signs, avoid open areas
• Stay away from tall trees
• Take shelter in solid buildings and wait for the storm to pass
• Indoors, move away from windows, doors, and any area where falling glass or furniture is a risk
• Before exiting a building, check that outdoor conditions and escape routes are safe and clear of debris

• Do not turn electrical equipment on or off in the affected area; switch off power from the local or main fuse box if safe to do so
• Avoid any sources of ignition or open flames
• Ventilate the area by opening windows, then close the door behind you as you leave
• Breathe calmly; if possible, place a damp cloth over your nose and mouth
• Stay as far away from the gas source as possible

• Follow instructions provided via audible or visual alarms (where available)
• Do not leave your workstation
• Do not look out of windows out of curiosity
• Move away from areas aligned with windows, doors, or hanging objects (e.g., chandeliers, pictures, speakers)
• Remain calm
• Comfort and support visibly distressed colleagues
• Wait for further instructions from the emergency response team

• Do not leave your workstation
• Do not look through doors out of curiosity
• If the threat is direct, stay low and still
• Present the smallest possible target
• Do not resist or provoke the attacker
• Remain calm and composed; do not react to verbal abuse and do not mock the individual
• Move slowly and naturally; avoid sudden or suspicious movements
• If the threat is not immediate and police intervention is underway, sit or lie on the floor and wait for instructions

• Anyone who is notified of or suspects the presence of an explosive device must immediately alert the Emergency Operations Centre
• Follow all alarm signals and evacuation instructions provided by the Coordinator or emergency team

In case of injury or sudden illness:

• Immediately notify the nearest First Aid Officer or the Emergency Operations Centre (Reception Desk)
• While waiting for assistance:
• Do not gather around the injured person
• Do not provide aid unless trained and authorised to do so
• Do not move the injured person from their position